Privacy Policy

TERACHA (hereinafter referred to as “we,” “our,” or “us”) establishes the following privacy policy (hereinafter referred to as the “Policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter referred to as the “Services”).

Article 1 (Personal Information)

“Personal information” refers to “personal information” as defined by the Act on the Protection of Personal Information in Japan, meaning information about a living individual that can identify the specific individual by name, date of birth, address, phone number, contact details, or other descriptions, including data such as facial images, fingerprints, voiceprints, and insurer numbers on health insurance cards.

Article 2 (Method of Collecting Personal Information)

We may ask users to provide personal information such as name, address, phone number, email address, and credit card number when registering for use. We may also collect transaction records and payment information, including personal information, from our partners (such as information providers, advertisers, and ad distributors; hereinafter referred to as “Partners”).

Article 3 (Purpose of Collecting and Using Personal Information)

We collect and use personal information for the following purposes:

1. To provide and operate our Services
2. To respond to user inquiries (including identity verification)
3. To send updates, announcements, campaigns, or information about other services we offer
4. To contact users as necessary for maintenance or important notifications
5. To identify and deny access to users who violate our Terms of Service or attempt fraudulent use
6. To allow users to view, edit, or delete their registration information and usage status
7. To charge users for paid services
8. Any other purposes incidental to the above

Article 3.1 (Use of Access Analytics Tools and Cookies)

We may use access analytics tools such as Google Analytics to understand user behavior and improve our Services. These tools use cookies to collect traffic data, but this data is anonymized and does not identify individuals.

We may also use cookies to enhance user experience and deliver optimized content. Users can manage cookie settings via their browser preferences.

By using this website, you consent to the use of cookies and analytics tools as described.

Article 4 (Changes to the Purpose of Use)

We may change the purpose of use of personal information only when it is reasonably related to the original purpose. If changes occur, we will notify users via appropriate means or publish the updated purpose on this website.

Article 5 (Provision of Personal Information to Third Parties)

We will not provide personal information to third parties without prior consent from the user, except as permitted by laws and regulations.

Exceptions include:

1. When necessary to protect life, body, or property and it is difficult to obtain consent
2. When particularly necessary for public health or sound upbringing of children
3. When cooperating with government agencies in legally mandated affairs and obtaining consent may hinder operations
4. When prior notification or publication of the following is provided and reported to the Personal Information Protection Commission:
- That third-party provision is included
- Items of data to be provided
- Method of provision
- That provision can be stopped at the user’s request
- Method of accepting such requests

The following cases are not considered third-party provisions:

1. When outsourced to a contractor within the scope necessary for achieving the intended use
2. When personal information is transferred due to business succession
3. When shared with specific third parties, provided prior notice is given

Article 6 (Disclosure of Personal Information)

Upon user request, we will promptly disclose personal information. However, disclosure may be withheld in part or in full if it:

1. Harms the life, body, property, or other rights of the user or third parties
2. Significantly interferes with our operations
3. Violates other laws or regulations

Information other than personal information, such as access logs, will generally not be disclosed.

Article 7 (Correction and Deletion of Personal Information)

Users may request correction, addition, or deletion of their personal information if they find it inaccurate. Upon such request, we will investigate and respond appropriately and promptly notify the user of the result.

Article 8 (Suspension of Use, etc.)

Users may request suspension or deletion of personal information if they believe it is used beyond the stated purpose or was acquired unlawfully. Upon investigation, we will comply if deemed necessary and notify the user accordingly. If the suspension involves excessive cost, we may implement alternative measures to protect user rights.

Article 9 (Changes to this Privacy Policy)

We may revise this Policy without prior notice unless otherwise specified by law or in this Policy. Changes take effect when published on this website.

Article 10 (Contact)

For inquiries about this Policy, please contact:

Email: teracha.official@mail.com