Terms of Service

These Terms of Service ("Terms") govern your use of all services ("Services") provided by TERACHA ("we" or "us"). By using our Services, you agree to these Terms.

Our Services currently include:
・Online Soccer School
・AI Chat Service "Soracha.AI" (including services under preparation)

Article 1 (Scope of Application)
These Terms apply to all relationships between users and TERACHA related to the use of our Services. We may establish additional rules for individual services, which shall form part of these Terms. In case of conflict, the individual rules shall take precedence.

Article 2 (User Registration)
Registration is completed when an applicant agrees to these Terms, submits an application in the manner specified by us, and receives our approval. We may decline registration in the following cases, without obligation to disclose the reason:
1. False information was provided during registration
2. The applicant has previously violated these Terms
3. We otherwise deem the application inappropriate

Article 3 (Fees and Payment)
Fees for paid services are displayed on each service's registration page. Payment methods include credit card, Apple Pay, and Google Pay (via Stripe). Subscription plans are billed automatically on each renewal date.

Article 4 (Prohibited Activities)
Users must not engage in the following:
1. Acts that violate laws or public order
2. Acts related to criminal activity
3. Acts that infringe on the intellectual property rights of TERACHA or third parties
4. Acts that interfere with servers or networks of TERACHA or third parties
5. Unauthorized commercial use of information obtained through our Services
6. Unauthorized access or attempts thereof
7. Unauthorized collection or storage of other users' personal information
8. Acts that cause disadvantage, damage, or discomfort to other users or third parties
9. Impersonation of other users
10. Advertising, solicitation, or sales activities not permitted by us
11. Providing benefits to antisocial forces
12. Using AI outputs to deceive or mislead others
13. Any other acts we deem inappropriate

Article 5 (Special Provisions for AI Services)
This article applies to the AI chat service "Soracha.AI".
1. AI outputs are provided for informational purposes only. We do not guarantee their accuracy, completeness, or usefulness.
2. Do not use AI responses as the basis for medical, legal, financial, or other professional decisions. We are not liable for any damages resulting from such use.
3. Conversation data you input may be processed and stored for service delivery, quality improvement, and personalized responses.
4. Conversation data may be transmitted to third-party API services (currently: Anthropic Claude API) for AI processing. Their respective privacy policies apply.
5. We recommend that you do not input sensitive personal information (such as full name, address, financial details, or medical information) into conversations.
6. For users in the European Economic Area (EEA): your data is processed in accordance with the General Data Protection Regulation (GDPR). You have the right to access, rectify, or erase your personal data at any time by contacting info@teracha.com.

Article 6 (Suspension of Services)
We may suspend or interrupt all or part of our Services without prior notice in the following cases:
1. System maintenance or updates
2. Force majeure events such as earthquakes, lightning, fire, or power outages
3. Communication or system failures
4. Any other circumstances where we determine provision is difficult

We are not liable for any damages caused by such suspension or interruption.

Article 7 (Restrictions and Account Termination)
We may restrict use or delete accounts without prior notice if a user:
1. Violates any provision of these Terms
2. Is found to have provided false registration information
3. Fails to fulfill payment obligations
4. Does not respond to our communications for a certain period
5. Is otherwise deemed by us to be an inappropriate user

We are not liable for damages caused by actions taken under this article.

Article 8 (Withdrawal)
Users may withdraw from our Services by following the procedures we specify. We may retain related data for a period determined by us after withdrawal.

Article 9 (Disclaimer of Warranties and Limitation of Liability)
We make no express or implied warranties regarding the safety, reliability, accuracy, completeness, or fitness for a particular purpose of our Services.

We are not liable for any damages incurred by users in connection with our Services, except in cases of our own willful misconduct or gross negligence.

Even in cases where liability cannot be fully excluded, our liability for damages caused by our negligence (excluding gross negligence) shall be limited to the amount of fees paid by the user in the month in which the damage occurred.

Article 10 (Changes to Services)
We may modify, add to, or discontinue our Services with prior notice. Users agree to such changes.

Article 11 (Changes to Terms)
We may update these Terms without individual user consent in the following cases:
1. The change is in the general interest of users
2. The change is reasonable given the circumstances

We will notify users at least 14 days before the effective date of any changes, via the Service or by email.

Article 12 (Handling of Personal Information)
We handle personal information obtained through our Services in accordance with our Privacy Policy. Users in the EEA have rights under GDPR as described in Article 5.6 above.

Article 13 (Notices and Communication)
All notices between users and TERACHA shall be made in the manner specified by us. Notices sent to registered contact information are deemed delivered at the time of sending.

Article 14 (Non-Assignment)
Users may not transfer or pledge their rights or obligations under these Terms to any third party without our prior written consent.

Article 15 (Governing Law and Jurisdiction)
These Terms are governed by the laws of Japan. Any disputes arising in connection with our Services shall be subject to the exclusive jurisdiction of the Osaka District Court as the court of first instance.

End of Terms